Shipping policy

📦 Shipping Policy – Iron Willow Trading Co.

Last updated: [enter date]

Thank you for shopping with Iron Willow Trading Co.! We appreciate your support and are committed to delivering your order as quickly and smoothly as possible.

🕒 Processing Time

All of our items are made to order.

Please allow 2–5 business days for your order to be processed and printed before shipping.
Processing time does not include shipping transit time.

During holidays or high-volume periods, processing times may be slightly extended.

🚚 Shipping Time

Once shipped, orders typically arrive within:

  • Domestic (U.S.): 3–7 business days

  • International: 10–20 business days (varies by destination)

Shipping times are estimates and not guaranteed due to carrier delays or customs processing.

📍 Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

📦 Tracking Information

Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking information to update.

❗ Incorrect Address

Please ensure your shipping address is correct at checkout.
Iron Willow Trading Co. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned due to an incorrect address, the customer is responsible for reshipping costs.

💔 Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at:

📧 support@yourbusinessdomain.com

Include your order number and photos of the issue so we can assist you promptly.

🌍 International Orders

Customers are responsible for any customs fees, duties, or taxes imposed by their country. These are not included in our shipping charges.

📬 Contact Us

If you have any questions about shipping, please contact us at:

Email: support@yourbusinessdomain.com
Business Name: Iron Willow Trading Co.